| Key Skills |
Operating System:
Ms-DOS, Win-NT,98,XP,ME,Vista, Win7,2003 & 2008
Networking Basic:
Excellent troubleshooting skills at both client and server side.
Good understanding of Client OS like Windows 98, Me, 2000, XP, Vista. Windows 7
Good hands in Network, Hardware troubleshooting, Printers and maintaining Desktop computers.
Troubleshoot/update/maintain network connections
Hands on Cisco Layer 3 Devices. Cisco Routers 3845, 1841. Cisco Switches 2960, 3560, 3750.
MPLS connectivity, Subnetting, ISEC implementation.
Configuring Cisco Wireless Access Point 1200 series.
Upgrading IOS of Cisco devices.
Configuring VLAN on Routers and L3 switches.
Configuration of DHCP, DNS, FTP, File and Print Server.
Troubleshoot and Manage Routers and Switches configuration of Sites connected.
Software Efficiency:
MS-Office (Word,Excel,Power Point & Outlook)
Soft Skill
Asset Tracking and Asset Management.
Coordinate with other IT groups.
Creation of Call Report and Call Logging.
Ticket generation for further escalation.
Following the IMAC procedure.
IT infrastructure management
Trouble Shooting
All type of Hardware Work and Networking Trouble Shoot in WinNT, Win98, WinXP, Win2K, Advance Server, and Win2003, WAN Components (Switches & Routers.)
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