| Key Skills |
 Computer Hardware and Networking
 Structured Cabling Infrastructure.
 IT Products Knowledge.
 Knowledge in Windows server 2008 configuration
 Knowledge in LAN/WAN/VPN configuration
 Maintenance and Fine Tuning of DMP, Inkjet, Also Printers as well as computer peripherals like Mouse, Keyboard and Scanner etc.
 Networking of peer to peer client – Server, Cabling and Internet Sharing using inbuilt ICS, Required Software Installation and troubleshooting.
 Database Management in MS Access and VB.
 Microsoft, Adobe and other third party software installation and troubleshooting and fine tuning, setting up parameters for smooth functioning.
 Solving Customer queries over telephone as well as through email.
 Computer Assembling, hardware Installation, Troubleshooting, Maintenance of desktop, workstations, hardware and software.
 Desktop OS support, Installation, Fine-Tuning: Windows XP, Windows Vista, Windows 7 etc. Troubleshooting and OS tuning.
 Support for workstation as well as third party applications: MS Office 07, 03, antivirus, email and other general software’s. Troubleshooting, up gradation, installation.
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